Accounts

View and manage customer accounts — list, detail, rename, audit feed, and quota summary.

An account is your billing organisation and top-level tenant boundary. Every workspace belongs to exactly one account.

Pillar #1· Accounts✅ Live

Who can access

Action	Required permission
View account list	`read` on the account
View account detail	`read` on the account
Rename account	`administer` on the account
Create account (self-serve)	Only when `ALLOW_CUSTOMER_ACCOUNT_CREATE=true` in production

In most production setups, Groundfloor operators provision accounts via the admin API. Account owners then manage workspaces and members.

In the sidebar under Overview, click Accounts.

The table shows Name, Archetype (ISV, Enterprise, or SI agency), Plan, Status, and Created date for each account you can access.

Click an account name to open its detail page.

The detail page shows:

Overview — archetype, plan tier, status, billing contact
Rename — click the edit control next to the account name (requires administer)
Workspaces — all workspaces in this account, with links to each
Quota — usage vs plan limits (see Quotas)
Billing — plan tier and billing summary card
Recent activity — last 25 audit events for this account

If self-serve creation is enabled, click Create account on the Accounts list page. Enter a name and archetype.

If you don't see a create button, ask your Groundfloor operator to provision an account and assign you as owner.

From the account detail page, scroll to Recent activity. For a full export, use the Activity Log page with scope set to Account.

Problem	Likely cause	What to do
Empty account list	No memberships yet	Ask an operator to provision an account or invite you
Cannot rename account	Missing `administer`	Ask an account owner or admin
Create button missing	Self-serve gated	Contact Groundfloor support or your operator

See API introduction for authentication.